Privacy Policy
Effective Date: 29 December 2025
App Name:ChillTech Home Services
Company Name: ChillTech Group of India
Website: https://chilltechgroup.acrepairrewari.com/
App URL: https://chilltechgroup.acrepairrewari.com/customer-app/
Contact Number: 9896795769
1. Introduction
ChillTech Home Services is operated by ChillTech Group of India. This Privacy Policy explains how we collect, use, and protect user information when you use our mobile application and website.
By using our app, you agree to the terms described in this Privacy Policy.
2. Information We Collect
- Name
- Mobile number
- Address (only for service purposes)
- Service details such as AMC, repair requests, and invoices
- Wallet and referral information (non-financial)
We do NOT collect sensitive personal data such as Aadhaar number, PAN number, bank account details, debit/credit card information, or stored OTPs.
3. How We Use Your Information
- To register and manage customer accounts
- To book appliance repair and AMC services
- To generate invoices and service records
- To manage wallet balance and referral rewards
- To send service updates and reminders via WhatsApp/SMS
- To improve app performance and customer support
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties.
Information may be shared only with authorized technicians/employees for service fulfillment or when required by law.
5. Data Security
We use reasonable technical and organizational security measures to protect user data. However, no method of internet transmission or electronic storage is completely secure.
6. Third-Party Services
Our app may use trusted third-party services such as hosting providers, analytics tools, and messaging services (WhatsApp/SMS APIs). These services have their own privacy policies.
7. Cookies
Our web application may use cookies to enhance user experience. You can disable cookies through your browser settings if you prefer.
8. Children’s Privacy
AppliancesFix-ChillTech is not intended for children under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, you may contact us:
📞 Phone: 9896795769
🌐 Website: https://chilltechgroup.acrepairrewari.com/
🏢 Company: ChillTech Group of India